Refund policy

Because each item is made to order, we do not accept returns or exchanges for buyer's remorse, an incorrect size or color selection, or a change of mind.

If your item arrives damaged, defective, misprinted, or materially different from your order, contact us at support@aiworkflowventures.com within 30 calendar days after delivery. Include your order number and clear photos showing the problem. If the claim is approved, we will provide a replacement or refund at no additional cost. You generally will not need to return the damaged item unless we instruct you otherwise.

Please verify the delivery address before submitting an order. Address changes or cancellations may be possible only before production begins. Once an order enters production, changes and cancellations are not guaranteed.

For a domestic US order that has not arrived within 30 calendar days, contact us within seven days so we can investigate. We review undeliverable, returned-to-sender, and lost shipments individually.

This policy does not limit any non-waivable rights provided by applicable law.